Our Shop Policies

Shop Policies​

Processing Time

made to order. processing is 2-5 business days before shipping.

Shipping

we use USPS, UPS or FEDX.
Shipping delays casud by carriers are beyond our control.
Free shipping on select items in the USA.

Returns

Since we make to order so orders are non-returnable.

Damages

Report within 48 hours with photos for a replacement.

Custom Orders

Sizes listed are for duct openings; finished covers are larger for borders. Check measurements carefully.

Cancellations

Allowed within 24 hours of purchase.

Payment Methods

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